Privacy Policy

Privacy policy At The Non Surgical Clinic. We are committed to protecting your privacy.

As part of this we will ensure that any information you provide to us during your visits to our website is collected and used in full compliance of the Data Protection Act. As such, all information will remain strictly confidential and will be used only for the purpose described at the time of the submission.

The Non Surgical Clinic will not share any information with outside bodies, individuals or organisations without your explicit consent

When do we collect your data?

  • When you visit our website and complete our ‘Book a free consultation’ form and submit it to us.
  • When you visit our clinic and agree to a treatment and this complete a consent form

What sort of personal data do we collect?

  • If you complete an online enquiry we collect your full name, telephone number and optional address.
  • If you undergo a treatment we collect your name, date of birth, address and medical history.

How and why do we use your personal data?

  • In order to give you the best possible customer experience we need a picture of who you are.
  • We use this information to help plan and deliver treatments to you that are relevant and appropriate.
  • From time to time we make offers exclusively to customers who have made an enquiry using the ‘Book a free consultation’ form. Your data, as collected on this form will be used, with your explicit consent, to send these offers from time to time.
  • The data privacy law allows this as part of out legitimate interest in understanding our customers and providing the highest levels if service.
  • If you wish to change how we use your data at any time, you’ll find details in the “what are my rights” section.
  • If you choose not to share your personal data with us or refuse certain contact permissions, we might not be able to supply some services that you are seeking. For example, if you were to refuse to share your name and phone number we would not be able to book an appointment for your to see a practitioner to discuss a potential treatment.

How we protect your personal data

We will treat your data with the utmost care and take every available step to protect it. We secure access to all transactional areas of our website using ‘https’ technology. Access to your personal data is protected and secured. We regularly monitor our system for potential vulnerabilities and attacks.

Your paper based treatment consent forms and personal data contained therein are secured in locked in a secure purpose made container. Access to this is limited to only the practitioners needing such.

Who do we share your data with?

We do not share your data with any third parties at any time.

What are your rights over your personal data?

You have the right to request:

  • Access to the personal data we hold about you.
  • Correction of personal data if incorrect, out of date or incomplete.
  • That we stop using your personal data for direct marketing.
  • That we stop any consent based processing of your personal data if and after you withdraw that consent.

You can contact us to request to exercise these rights at any time by writing to us at:

The Non Surgical Clinic
C/o 94 New Walk, Leicester LE1 7EA

Or emailing us at: